Telecom Management Group

       PBX DESIGN, EVALUATION AND RECOMMENDATION

       LONG DISTANCE NETWORK DESIGN, IMPLEMENTATION AND MANAGEMENT OF ONGOING COSTS

       DATA NETWORKING

       EFFECTIVE CUSTOMER SERVICE SEMINARS

      TELECOMMUNICATION SYSTEMS AUDITS

      LOCAL AND WIDE AREA NETWORKS (LANS AND WANS) DESIGN, EVALUATION AND RECOMMENDATIONS

      CABLE PLANT SPECIFICATION                             

      INBOUND CALL CENTER SYSTEMS DESIGN, IMPLEMENTATION AND MANAGEMENT

      IP TELEPHONY EVALUATIONS

      ATTENDANT AND STATION USER TRAINING

      CONTRACT NEGOTIATIONS INCLUDING SALES AND MAINTENANCE AGREEMENTS

      INTERPERSONAL COMMUNICATION SEMINARS

      AUTOMATED ATTENDANT DESIGN AND SCRIPTING

      DESIGN OF TELECOMMUNICATIONS TRAINING MANUALS

      COST REDUCTION PROGRAMS

     TELECOMMUNICATIONS STRATEGIC PLANNING

     PROFESSIONAL PROJECT MANAGEMENT